Policies & Legal Center
Clear expectations before you work with TCS.
This Policies & Legal Center explains how Therapy Career Solutions protects your information, delivers services, and outlines the responsibilities shared between TCS and our clients.
Privacy
Privacy Policy
At Therapy Career Solutions (TCS), protecting the privacy and confidentiality of our clients is a top priority. We are committed to handling all information with professionalism, integrity, and respect.
Information We Collect
Depending on the service requested, we may collect:
- Contact information, including name, email address, and phone number
- Organization or practice information
- Service inquiry details
- Payment and billing information processed securely through third-party providers
- Documentation submitted for consulting or review services
How Your Information Is Used
Your information may be used to:
- Deliver requested services
- Communicate regarding your project
- Provide documentation review and consulting recommendations
- Process payments
- Improve our services and client experience
- Meet applicable legal or regulatory obligations
Data Security
Reasonable administrative and technical safeguards are implemented to protect submitted information. While no online system can guarantee absolute security, Therapy Career Solutions follows industry-standard practices to help protect client data throughout the review process.
Back to topFile Uploads
De-Identified File Upload Policy
To protect patient privacy and comply with applicable privacy regulations, all documentation submitted for review must be fully de-identified before upload.
Clients are responsible for removing all patient-identifying information, including but not limited to:
- Patient names and dates of birth
- Addresses, phone numbers, and email addresses
- Medical record numbers and insurance identifiers
- Social Security numbers
- Photographs
- Any other information that could reasonably identify an individual
If identifiable information is inadvertently submitted, TCS reserves the right to pause the review and request corrected documentation before services continue.
Back to topDisclaimer
Educational & Consulting Disclaimer
Therapy Career Solutions provides educational resources, operational consulting, documentation reviews, implementation guidance, and professional recommendations.
Our services are intended to support organizations and therapy professionals in improving documentation quality, operational efficiency, and compliance practices.
Our Services
- Are educational and consultative in nature
- Do not constitute legal advice
- Do not replace clinical judgment
- Do not replace payer-specific guidance
- Do not guarantee reimbursement, audit outcomes, accreditation results, or regulatory approval
Organizations remain responsible for ensuring compliance with applicable federal, state, payer, licensing, and facility-specific requirements.
Back to topRefunds
Refund Policy
Because many Therapy Career Solutions services involve professional consulting, customized reviews, digital resources, or work initiated immediately after purchase, all sales are generally considered final.
Documentation Review Services
Once documentation review has begun, refunds cannot be provided. If work has not yet started, refund requests may be reviewed on a case-by-case basis.
Digital Products
Refunds are not available once access or delivery has been provided for downloadable digital products, templates, toolkits, implementation resources, or educational materials.
Consultation Services
Consultation appointments may be rescheduled with reasonable advance notice. Missed appointments or late cancellations may not be eligible for a refund.
If Therapy Career Solutions is unable to deliver a purchased service, an appropriate refund or alternative solution will be provided.
Back to topDigital Products
Digital Product Delivery Policy
Digital products are delivered electronically. Depending on the product purchased, clients may receive:
- Immediate download access
- Secure email delivery
- Access through a private client portal or resource hub
Delivery times may vary depending on the product type. If a client experiences difficulty accessing purchased materials, Therapy Career Solutions will provide reasonable assistance to resolve delivery issues.
Clients are responsible for providing an accurate email address and maintaining access to the email account used during purchase.
Back to topTerms
Terms of Use
By accessing this website or purchasing Therapy Career Solutions services or products, you agree to the following terms.
Acceptable Use
You agree to use our website, services, and resources only for lawful purposes. You may not:
- Copy, reproduce, or redistribute proprietary materials without written permission
- Share purchased digital resources publicly
- Resell TCS templates, guides, or educational materials
- Attempt to interfere with website functionality or security
Intellectual Property
All content available through Therapy Career Solutions - including text, templates, educational materials, graphics, downloads, branding, training resources, and implementation systems - is the intellectual property of Therapy Career Solutions unless otherwise stated. Unauthorized reproduction or distribution is prohibited.
Limitation of Liability
Therapy Career Solutions shall not be liable for indirect, incidental, consequential, or special damages arising from the use of its website, products, consulting services, or educational materials.
Clients are responsible for applying recommendations appropriately within their own organizations and according to applicable laws, regulations, payer requirements, and professional standards.
Back to topAccessibility
Accessibility Statement
At Therapy Career Solutions (TCS), we are committed to providing a website and digital experience that is accessible, inclusive, and easy to use for all visitors, regardless of ability or technology.
We believe every therapy professional, organization, client, and community partner should be able to access our educational resources, consulting services, and digital tools without unnecessary barriers.
Our Commitment
We continually work to improve the accessibility and usability of our website by following recognized accessibility best practices whenever reasonably possible.
Ongoing Improvements
Accessibility is an ongoing effort.
As we continue developing new services, educational resources, templates, client portals, and digital experiences, we regularly review opportunities to improve accessibility and usability for all users.
Third-Party Services
Certain features on our website may be provided through trusted third-party platforms, including payment processors, scheduling software, client portals, embedded videos, or social media integrations.
Although we strive to work with providers that prioritize accessibility, we cannot guarantee the accessibility standards of third-party websites or services.
Need Assistance?
If you experience difficulty accessing any part of our website, downloading resources, completing a form, or using one of our services, we encourage you to contact us.
We will make every reasonable effort to provide the information or assistance you need through an alternative method.
Email: therapycareersolutions@gmail.com
Website: www.therapycareersolutions.com
Feedback
We welcome feedback regarding the accessibility of our website and digital resources.
Your suggestions help us improve the experience for all visitors.
If you encounter an accessibility barrier or have recommendations for improvement, please contact us using the information above.
Statement Updates
Therapy Career Solutions may update this Accessibility Statement periodically to reflect improvements, website enhancements, or changes to applicable accessibility practices.
Any updates become effective immediately upon publication on this website.
Back to topUpdates
Policy Updates
Therapy Career Solutions reserves the right to update these policies at any time. Changes become effective immediately upon publication on this website.
Continued use of the website or services constitutes acceptance of the revised policies.
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